Visionary Business Ownership
Founded and bootstrapped Innovative Management Solutions to ~$4M ARR. Over 13 years, maintained 95% client retention and 13 consecutive years of PCI-DSS audit excellence before a successful strategic acquisition.
Executive Leadership • Business Ownership • Strategic Scale
Edmund Russell
A visionary operations and delivery executive with a 16-year track record of building, scaling, and exiting high-value technology organizations. Defined by a business-owner mindset, Edmund combines P&L ownership with a systems-first approach to transform stagnant organizations into high-velocity revenue engines.
Organizational Transformation
Recruited by Silverware POS to stabilize a failing implementation organization. Mentored and led a team of 20+ professionals, reduced cycle times, and built a reusable implementation operating system adopted across the organization.
Strategic Revenue Enablement
Orchestrated a new payment vertical, scaling from under $10M to $70M monthly ARR ($840M+ annual run-rate) within 60 days by bridging product, engineering, and market operations.
Strategic Leadership and Business Ownership
Edmund operates as a P&L owner and organizational architect. He specializes in designing and delivering large-scale technology programs where high-stakes accountability is required. From building a multi-million-dollar business to transforming enterprise delivery organizations, his focus is durable profitability and operational excellence.
His leadership style emphasizes technical mentorship and strategic ownership. He has trained teams of project managers and implementation specialists while acting as final escalation owner on high-risk programs requiring rapid root-cause remediation and executive-level decision support.
Entrepreneurial Leadership: The IMS Legacy
As Founder and President of Innovative Management Solutions (IMS), Edmund scaled the company to approximately $4M ARR with a $1M+ direct sales engine, culminating in a strategic exit. He led sales engineering for major enterprise negotiations, established a zero-data-loss migration mandate, and maintained 13 consecutive years of PCI-DSS success.
High-Impact Leadership Highlights
- Business Scale: Bootstrapped IMS to a ~$4M ARR recurring engine.
- Talent Leadership: Mentored 20+ PMs and implementation specialists.
- Enterprise Delivery: Led multi-site rollout strategies including a 47-location deployment.
- Operational BPR: Drove process reengineering that increased client profitability.
- Revenue Optimization: Scaled onboarding operations to $840M+ annual run-rate.
- Compliance Ownership: Managed vendor risk and PCI-DSS excellence at scale.
Leadership and Strategic Skills
- Organizational design, operational scaling, and delivery standardization.
- Commercial strategy, forecasting, and high-stakes contract negotiation.
- PMO governance using RACI, RAID logs, and repeatable delivery frameworks.
- Executive stakeholder management and retention-focused account strategy.
- AI tool adoption and process automation for enterprise operations.
Implementation Architecture
- Enterprise SaaS rollouts and go-live leadership.
- Applied automation using n8n, Power Automate, and LLM orchestration.
- API/webhook integrations, ETL workflows, and data migration governance.